How can I report a warranty claim?
To send back a part with a claim for warranty, you should download the warranty form and mail it to THParts.Aftersales@th-group.eu. You will receive a return confirmation with which the article can be picked up or delivered to Turbo's Hoet Parts.
Download the document HERE and send it to:
How can I return a part?
You should get the approval of your sales manager before returning a part. Once you got this approval, send the part back to us, together with the filled-out return form. (RE-number obligatory)
Download the return from HERE and send it back to: firstname.lastname@example.org
What are the conditions to return a part?
Parts can only be returned in their original package within a period of 30 days. A part showing signs of having been assembled will not be accepted.
How can I ask for a cost estimate for repairs?
Download the document HERE and send it to : THParts.Aftersales@th-group.eu
How can I report a damage claim?
Download the document HERE and send it back to: THParts.Aftersales@th-group.eu